1.General Provisions

All purchases made through ouronline shop are final. Due to the nature of the products offered — medical andhealth-related items — returns, exchanges, or refunds are generally notpermitted.

2.Damaged, Defective, or Incorrect Deliveries

If you receive damaged,defective, or incorrect items, please contact us within 7 days ofreceipt at contact@toxify.com with your order numberand clear photos of the issue.
We will review your request and, if applicable, arrange for a replacement orrefund at our discretion.

3.Non-Receipt of Goods

If you have not receivedyour order, please contact us immediately via Email at contact@toxify.com.
Our support team will investigate the shipment with the carrier and provide aresolution (reshipment or refund, where applicable).

4.Contact Information

For all inquiries related toreturns or delivery issues, please contact:

Filler World Trading FZCO
Email: contact@toxify.com
IFZA Business Park, DDP, P.O. Box 342001
Dubai, United Arab Emirates

Last updated: November 2025